Last updated: 7/2/26
Welcome to Aura & Clay. By accessing or using our website, you agree to be bound by the following Terms & Conditions.
Products & Handmade Nature
All products are handmade in small batches. Minor variations in colour, texture, shape, and finish are natural and part of the handmade process.
Pricing & Payment
- All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise
- Prices may change without prior notice
- Payments are processed securely via third-party payment gateways
Orders & Shipping
- We ship PAN India
- Delivery timelines may vary depending on location
- Aura & Clay is not responsible for delays caused by courier partners or unforeseen circumstances
Returns & Refunds
Due to the handmade nature of our products:
- Returns are accepted only for damaged or defective items
- Any issues must be reported within 48 hours of delivery with clear images
- Refunds, if approved, will be processed to the original payment method
Cancellations
Orders once placed cannot be cancelled or modified.
Allergies & Sensitivities
Our products may contain fragrance oils and natural ingredients. Customers are advised to perform a patch test before use. Aura & Clay is not responsible for allergic reactions or sensitivities.
Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Aura & Clay and may not be copied or used without permission.
Limitation of Liability
Aura & Clay shall not be liable for any indirect or consequential damages arising from the use of our products or website.
Governing Law
These Terms & Conditions are governed by the laws of India.
Contact Information
For questions regarding this Privacy Policy, please contact:
Aura & Clay
Email: info@auraandclay.com
New Delhi, India